Case Study: Client’s Self Esteem Restored After Visiting Ashley and Martin

Selva* was sick of the merciless teasing he was receiving from his peers at University.  The constant barrage of comments about the large bald spot on his crown was enough to motivate him to seek professional treatment.  The teasing was getting him down and he was withdrawing from social situations.  Selva spoke with his family about the idea of seeing someone about his hair loss; wanting only the best for him, they encouraged their 24 year old son to get help.

With his family’s support Selva started to look in to companies that specialised in hair loss.  He had heard about the good reputation of Ashley and Martin through a friend and felt confident he would be looked after well with us.  Finally, after a year of thinking about doing something about his rapidly thinning hair, Selva made the call to Ashley and Martin.

It had been more than 3 years since Selva had started to lose his hair.  Concerned about his appearance, he told his consultant that both his father and male paternal relatives had also suffered from the same condition.   Previously he had tried using a solution prescribed to him by his doctor for five months, but he had not had success using this.  After diagnosing him with Male Pattern Hair Loss, Norwood III vertex, the consultant laid out Selva’s treatment options to him.

Selva wanted to think over what he had been told and discuss it with his family as he was being financially supported while he was still studying.  After listening to what Selva had to say about the treatment available to him and the cost his parents told him to go ahead with it.  Their son had yet to embark upon the career he was training for and they wanted to give him the most advantageous start possible.  After 3 weeks of consideration, Selva called back and made an appointment to see the clinic doctor and his consultant again to commence treatment.

After 4 months on the treatment Selva reported that he was extremely happy with the results of his program so far.  His friends had commented to him that they had noticed his demeanour was more positive and cheerful and he had become his old outgoing self again.

*name changed to protect privacy